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	1.		Analysis of selected Philippine industries / Rafael A. Rodriguez and Magdaleno B. Albarracin, Jr., editors. by Albarracin, Magdaleno B. Jr Rodriguez, Rafael A Publication details: Quezon City : UP Press, 2005 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: FIL HC 453 A53 2005. Place hold Add to cart (remove)
	2.		Service management and marketing : customer management in service competition / Christian Gr.nroos by Gr.nroos, Christian Edition: 3rd ed. Publication details: England : John Wiley & Sons, 2007 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 9980.5 G76 2007. Place hold Add to cart (remove)
	3.		The customer service activity book : 50 activities for inspiring exceptional service / Darryl S. Doane, Rose D. Sloat. by Doane, Darryl S Sloat, Rose D Publication details: New York : AMACOM, 2005 Availability: Items available for loan: Manila Tytana Colleges Library (2)Call number: CIR HF 5415.5 D63 2005, ... Place hold Add to cart (remove)
	4.		Satanic mills or silicon islands? : the politics of high-tech production in the Philippines / Steven C. McKay by McKay, Steven C Publication details: Quezon City : Ateneo de Manila University Press, 2006 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: FIL HC 460 M35 2006. Place hold Add to cart (remove)
	5.		Developing countries and services trade : chasing a black cat in a dark room, blindfolded / Chakravarthi Raghavan by Raghavan, Chakravarthi Publication details: Manila : IBON Foundation, 2006 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 9989 R34 2006. Place hold Add to cart (remove)
	6.		No cover image available Philippine arts and crafts / Jesus R. Galvante, Paciente B. Udan, Gregorio D. Salvador by Galvante, Jesus R Salvador, Gregorio D Udan, Paciente B Publication details: Manila : Bookman, 1968 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: FIL NK 1062 G35 1968. Place hold Add to cart (remove)
	7.		Harvard business review on managing high-tech industries. Series: The Harvard business review paperback series Publication details: Boston, Mass. : Harvard Business School Press, 1999 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 62.37 H37 1999. Place hold Add to cart (remove)
	8.		Total global strategy II : updated for the internet and service era / George S. Yip. by Yip, George S Publication details: Upper Saddle River, N.J. : Prentice Hall, 2003 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 62.4 Y57 2003. Place hold Add to cart (remove)
	9.		Essentials of services marketing / K. Douglas Hoffman, John E. G. Bateson. by Hoffman, K. Douglas Bateson, John E. G Series: The Dryden Press series in marketing Edition: 2nd ed. Publication details: Fort Worth : Harcourt College Publishers, 2002 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 9980.5 H64 2002. Place hold Add to cart (remove)
	10.		Market leadership strategies for service companies : creating growth, profits, and customer loyalty / Craig Terrill and Arthur Middlebrooks. by Terrill, Craig Middlebrooks, Arthur Publication details: Lincolnwood, Ill. : NTC Business Books, 2000 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 9980.5 T47 2000. Place hold Add to cart (remove)
	11.		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 4th ed. Publication details: Boston : McGraw-Hill/Irwin, 2006 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 9980.5 Z45 2006. Place hold Add to cart (remove)
	12.		Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H Wirtz, Jochen Edition: 6th ed. Publication details: Singapore : Pearson, 2007 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.13 L68 2007. Place hold Add to cart (remove)
	13.		Business ethics / William H. Shaw. by Shaw, William H Edition: 5th ed. Publication details: Belmont, CA : Thomson/Wadsworth, 2005 Availability: Items available for loan: Manila Tytana Colleges Library (2)Call number: CIR HF 5387 S53 2005, ... Place hold Add to cart (remove)
	14.		Marketing of high-technology products and innovations / Jakki Mohr, Sanjit Sengupta, Stanley Slater. by Mohr, Jakki J Sengupta, Sanjit Slater, Stanley F Edition: 2nd ed. Publication details: Upper Saddle River, N.J .: Pearson/Prentice Hall, 2005 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HC 79.H53 M64 2005. Place hold Add to cart (remove)
	15.		Introduction to business : how companies create value for people / Gareth R. Jones. by Jones, Gareth R Publication details: Boston : McGraw-Hill/Irwin, 2007 Availability: Items available for loan: Manila Tytana Colleges Library (2)Call number: CIR HD 31 J66 2007, ... Place hold Add to cart (remove)
	16.		Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 5th ed. Publication details: Boston : McGraw-Hill, 2006 Availability: Items available for loan: Manila Tytana Colleges Library (3)Call number: CIR HD 9980.5 F58 2006, ... Place hold Add to cart (remove)
	17.		Services marketing : concepts, strategies and cases / K. Douglas Hoffman, John E.G. Bateson. by Hoffman, K. Douglas Bateson, John E. G Hoffman, K. Douglas. Essentials of services marketing Edition: 3rd ed. Publication details: Mason, OH : Thomson /South-Western, 2006 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 9980.5 H64 2006. Place hold Add to cart (remove)
	18.		Services marketing management : a strategic perspective/ Hans Kasper, Piet van Helsdingen, Mark Gabbott. by Kasper, Hans Gabbott, Mark Helsdingen, Piet van Edition: 2nd ed. Publication details: Chichester, West Sussex : John Wiley & Sons, 2006 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 9980.5 K37 2006. Place hold Add to cart (remove)
	19.		Service operations management : improving service delivery / Robert Johnston and Graham Clark. by Johnston, Robert Clark, Graham Edition: 2nd ed. Publication details: Harlow, England ; New York : FT/Prentice Hall, 2005 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 9980.5 J64 2005. Place hold Add to cart (remove)
	20.		Business ethics / William H. Shaw. by Shaw, William H Edition: 6th ed. Publication details: Australia ; United States : Thomson Wadsworth, 2008 Availability: Items available for loan: Manila Tytana Colleges Library (2)Call number: CIR HF 5387 S53 2008, ... Place hold Add to cart (remove)

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