Service management and marketing : customer management in service competition / Christian Gr.nroos

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Publication details: England : John Wiley & Sons, 2007Edition: 3rd edDescription: x, 483 p. ; 23 cmISBN:

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Item type: Circulation Books

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Holdings
Current library	Call number	Status	Date due	Barcode
Manila Tytana Colleges Library CIRCULATION SECTION	CIR HD 9980.5 G76 2007 (Browse shelf(Opens below))	Available		026950

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