Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

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Publication details: Boston : McGraw-Hill, 2006.Edition: 5th edDescription: xiv, 605 p. : ill. ; 27 cmISBN:

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Item type: Circulation Books

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Holdings
Current library	Call number	Status	Barcode
Manila Tytana Colleges Library CIRCULATION SECTION	CIR HD 9980.5 F58 2006 (Browse shelf(Opens below))	Available	023955
Manila Tytana Colleges Library CIRCULATION SECTION	CIR HD 9980.5 F58 2006 (Browse shelf(Opens below))	Available	029553
Manila Tytana Colleges Library CIRCULATION SECTION	CIR HD 9980.5 F58 2006 (Browse shelf(Opens below))	Available	019135

Includes bibliographical references and indexes.

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