Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Publication details: Boston : McGraw-Hill, 2006.Edition: 5th edDescription: xiv, 605 p. : ill. ; 27 cmISBN:- 0071244409
Current library | Call number | Status | Date due | Barcode |
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Manila Tytana Colleges Library CIRCULATION SECTION | CIR HD 9980.5 F58 2006 (Browse shelf(Opens below)) | Available | 023955 | |
Manila Tytana Colleges Library CIRCULATION SECTION | CIR HD 9980.5 F58 2006 (Browse shelf(Opens below)) | Available | 029553 | |
Manila Tytana Colleges Library CIRCULATION SECTION | CIR HD 9980.5 F58 2006 (Browse shelf(Opens below)) | Available | 019135 |
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CIR HD 9980.5 B67 2019 Service management : operations, strategy, information technology / | CIR HD 9980.5 F58 2006 Service management : operations, strategy, and information technology / | CIR HD 9980.5 F58 2006 Service management : operations, strategy, and information technology / | CIR HD 9980.5 F58 2006 Service management : operations, strategy, and information technology / | CIR HD 9980.5 F58 2011 Service management : operations, strategy, information technology / | CIR HD 9980.5 G76 2007 Service management and marketing : customer management in service competition / | CIR HD 9980.5 H64 2002 Essentials of services marketing / |
Includes bibliographical references and indexes.
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