Detail process charting : speaking the language of process / Ben B. Graham.
Publication details: Hoboken, N.J. : John Wiley & Sons, 2004.Description: xix, 187 p. : ill. ; 24 cmISBN:- 0471653942
Contents:
Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories.
| Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Manila Tytana Colleges Library CIRCULATION SECTION | CIR HD 38.153 G73 2004 (Browse shelf(Opens below)) | Available | 024415 |
Includes bibliographical references and index.
Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories.
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