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	1.		Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 5th ed. Publication details: Boston : McGraw-Hill, 2006 Availability: Items available for loan: Manila Tytana Colleges Library (3)Call number: CIR HD 9980.5 F58 2006, ... Place hold Add to cart (remove)
	2.		Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 7th ed. Publication details: Boston : McGraw-Hill, 2011 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 9980.5 F58 2011. Place hold Add to cart (remove)
	3.		Service management : operations, strategy, information technology / Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons by Bordoloi, Sanjeev Fitzsimmons, James A Fitzsimmons, Mona J Edition: 9th ed. Publication details: New York, NY : McGraw Hill, 2019 Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 9980.5 B67 2019. Place hold Add to cart (remove)

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