Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

By:

Contributor(s):

Publication details: Boston : McGraw-Hill/Irwin, 2006.Edition: 4th edDescription: xxvii, 708 p. : ill., map ; 27 cmISBN:

Subject(s):

Item type: Circulation Books

Average rating: 0.0 (0 votes)

Holdings
Current library	Call number	Status	Date due	Barcode
Manila Tytana Colleges Library CIRCULATION SECTION	CIR HD 9980.5 Z45 2006 (Browse shelf(Opens below))	Available		014566

Includes bibliographical references and index.

There are no comments on this title.

to post a comment.