Conflict management : a practical guide to developing negotiation strategies / Barbara A. Budjac Corvette.
Publication details: Upper Saddle River, NJ : Pearson Prentice Hall, 2007.Description: xxiii, 306 p. : ill., ; 24 cmISBN:- 0131193236
Current library | Call number | Status | Date due | Barcode |
---|---|---|---|---|
Manila Tytana Colleges Library CIRCULATION SECTION | CIR HD 42 C67 2007 (Browse shelf(Opens below)) | Available | 020418 |
Includes bibliographical references (p. 293-302) and index.
Defining negotiation and its components -- Personality -- Conflict -- Negotiation style -- Key negotiating temperaments -- Communicating in negotiation -- A note on cultural and gender differences -- Interests and goals in negotiation -- Understanding the importance of perception in negotiation -- Effects of power in negotiation -- Asserting yourself -- Principles of persuasion -- Rules of negotiation and common mistakes -- The negotiation process and preparation -- Alternative styles, strategies, and techniques of negotiation -- Team negotiation -- Negotiation in leadership and public relations -- Third-party intervention -- Using your personal negotiating power -- Post-negotiation evaluation.
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