Conflict management : a practical guide to developing negotiation strategies /

Corvette, Barbara A. Budjac.

Conflict management : a practical guide to developing negotiation strategies / Barbara A. Budjac Corvette. - Upper Saddle River, NJ : Pearson Prentice Hall, 2007. - xxiii, 306 p. : ill., ; 24 cm.

Includes bibliographical references (p. 293-302) and index.

Defining negotiation and its components -- Personality -- Conflict -- Negotiation style -- Key negotiating temperaments -- Communicating in negotiation -- A note on cultural and gender differences -- Interests and goals in negotiation -- Understanding the importance of perception in negotiation -- Effects of power in negotiation -- Asserting yourself -- Principles of persuasion -- Rules of negotiation and common mistakes -- The negotiation process and preparation -- Alternative styles, strategies, and techniques of negotiation -- Team negotiation -- Negotiation in leadership and public relations -- Third-party intervention -- Using your personal negotiating power -- Post-negotiation evaluation.

0131193236


Conflict management.
Negotiation in business.
Strategic planning.
Manila Tytana Colleges Library | Metropolitan Park, Pres. Diosdado Macapagal Blvd., Pasay City, 1300
Tel.(+63-2) 859-0826 | E-mail library@mtc.edu.ph