Service operations management : improving service delivery / Robert Johnston and Graham Clark.

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Publication details: Harlow, England ; New York : FT/Prentice Hall, 2005.Edition: 2nd edDescription: xix, 496 p. : ill. ; 25 cmISBN:

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Item type: Circulation Books

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Holdings
Current library	Call number	Status	Date due	Barcode
Manila Tytana Colleges Library CIRCULATION SECTION	CIR HD 9980.5 J64 2005 (Browse shelf(Opens below))	Available		021866

Includes bibliographical references and index.

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