Tour operators and operations : development, management and responsibility / by Jacqueline Holland, David Leslie.
Publication details: Wallingford, Oxfordshire ; CABI, 2018.Description: v, 282 pages : illustrations ; 25 cmContent type:- text
- unmediated
- volume
- 9781780648231
- CIR G 155.A1 H65 2018
Current library | Call number | Status | Date due | Barcode |
---|---|---|---|---|
Manila Tytana Colleges Library CIRCULATION SECTION | CIR G 155.A1 H65 2018 (Browse shelf(Opens below)) | Available | 034459 |
Includes bibliographical references and index.
Introduction -- The package holiday and the rise of the tour operator -- The operating environment -- Product development -- Small and medium sized tour operators -- Customer service -- Financial planning : pricing the package -- Tour operators and key travel regulations (with David Grant) -- Distribution(place) -- Marketing -- Human resources and managing the workforce -- Crisis management -- A look ahead : challenges and issues.
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