Getting action from organizational surveys : new concepts, technologies, and applications / Allen I. Kraut, editor ; foreword by Allan H. Church and Janine Waclawski.
Series: The professional practice seriesPublication details: San Francisco : Jossey-Bass, 2006.Description: xxxv, 632 p. : ill. ; 24 cmISBN:- 9780787979379
| Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Manila Tytana Colleges Library CIRCULATION SECTION | CIR HF 5549.5.A83 G48 2006 (Browse shelf(Opens below)) | Available | 021095 |
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Includes bibliographical references and indexes.
Moving the needle : getting action after a survey / Allen I. Kraut -- Connecting employee satisfaction to business unit performance / James K. Harter, Frank L. Schmidt -- Employee experiences and customer satisfaction : toward a framework for survey design with a focus on service climate / William H. Macey, Benjamin Schneider -- Strategic surveys : linking people to business strategy / William A. Schiemann, Brian S. Morgan -- The importance of taking action, not just sharing survey feedback / Allan H. Church, David H. Oliver -- Organizational surveys as leverage for organization development and change / W. Warner Burke -- Using linkage research to drive high performance : a case study in organization development / Jack W. Wiley, Bruce H. Campbell -- Online surveys : critical issues in using the web to conduct surveys / Kristofer J. Fenlason, Kathleen Suckow-Zimberg -- Online reporting : real time, real impact, real opportunities / Karen M. Barbera, Scott A.Young -- What did they really mean? New and emerging methods for analyzing themes in open-ended comments / Patrick Kulesa, Ralph J. Bishop -- Pulse surverys : a limited approach with some unique advantages / Joe Colihan, Janine Waclawski -- Oversurveying : causes, consequences, and cures / Sara P. Weiner, Anthony T. Dalessio -- Understanding nonresponse and facilitating response to organizational surveys / Steven G. Rogelberg -- Relative weights of predictors : what is important when many forces are operating / Kyle M. Lundby, Jeff W. Johnson -- National norms versus consortium data : what do they tell us? / William H. Macey, Larry D. Eldridge -- Preparing and presenting survey results to influence audiences / Sarah Rassenfoss Johnson -- How to create presentations that spark action / Ingwer Borg, Matthias Zimmermann -- Measuring employee opinions during mergers and acquisitions / Mitchell Lee Marks, Daniel Baitch -- Leveraging employee surveys to retain key employees : a means to an end / Michelle A. Donovan, Scott M. Brooks -- Driving change around the world : employee surveys in global organizations / John C. Scott, Paul M. Mastrangelo -- Building an inclusive culture : the communicating managers program / Robert J. Quinn -- Reengaging employees during turbulent times / Sharon F. Parker .... [et al.] -- Best company lists : using survey data to assess, recognize, and reward organizations / Norman D. Costa, Peter Bachiochi -- An executive and a survey model : a follow-up action success story / Tracey Carsten Roll.
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