Services marketing management : (Record no. 10706)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00928nam a2200253Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 110721s ph 000 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780470091166 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | MANILA TYTANA COLLEGES LIBRARY |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | CIR HD 9980.5 K37 2006 |
| 001 - CONTROL NUMBER | |
| control field | 110712154004437 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kasper, Hans. |
| 245 10 - TITLE STATEMENT | |
| Title | Services marketing management : |
| Remainder of title | a strategic perspective/ |
| Statement of responsibility, etc. | Hans Kasper, Piet van Helsdingen, Mark Gabbott. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Chichester, West Sussex : |
| Name of publisher, distributor, etc. | John Wiley & Sons, |
| Date of publication, distribution, etc. | 2006. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvii, 554 p. ; |
| Dimensions | ill. ; |
| -- | 26 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Subtitle on 1999 ed.: An international perspective. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references (p. 511-542) and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services |
| General subdivision | Marketing |
| -- | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Service industries |
| General subdivision | Marketing |
| -- | Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Gabbott, Mark. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Helsdingen, Piet van. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Circulation Books |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| Cataloger's initials, CIN (RLIN) | 10706 |
| First Date, FD (RLIN) | 69069 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Manila Tytana Colleges Library | Manila Tytana Colleges Library | CIRCULATION SECTION | 07/12/2011 | 2 | CIR HD 9980.5 K37 2006 | 027741 | 09/22/2017 | 09/15/2017 | 11/03/2014 | Circulation Books |