People as care catalysts : from being patient to becoming healthy /
People as care catalysts : from being patient to becoming healthy /
edited by Richard Normann and Niklas Arvidsson.
- NJ : John Wiley & Sons, 2006.
- xxiv, 220 p. ; 24 cm.
Includes bibliographical references (p.[211]-214) and index.
Challenges for health care in western societies / Richard Normann -- Health care : victim of the industrial model? / Richard Normann -- Who and where is the customer? / Richard Normann -- The future shape of health care / Gordon Best and John Harries -- A French exception or a demonstration of a European trend? / Michel Crozier -- Living healthy to an older age : would it be possible for everyone? / Christophe Courbage and Orio Giarini -- Leadership for health care in the age of learning / Michael Maccoby -- Overall conclusions this far / Niklas Arvidsson -- An attempt to create an idealized design / Bert Levin and Richard Normann -- An impossible synthesis? / Richard Normann -- Positioning our approach / Niklas Arvidsson.
0470017783
Medical care--Europe.
Medical policy--Europe.
Patients--Services for--Europe.
Patients--Attitudes.--Europe
Delivery of Health Care--Europe.
Attitude to Health--Europe.
Health Policy--Europe.
Patients--Europe.
Includes bibliographical references (p.[211]-214) and index.
Challenges for health care in western societies / Richard Normann -- Health care : victim of the industrial model? / Richard Normann -- Who and where is the customer? / Richard Normann -- The future shape of health care / Gordon Best and John Harries -- A French exception or a demonstration of a European trend? / Michel Crozier -- Living healthy to an older age : would it be possible for everyone? / Christophe Courbage and Orio Giarini -- Leadership for health care in the age of learning / Michael Maccoby -- Overall conclusions this far / Niklas Arvidsson -- An attempt to create an idealized design / Bert Levin and Richard Normann -- An impossible synthesis? / Richard Normann -- Positioning our approach / Niklas Arvidsson.
0470017783
Medical care--Europe.
Medical policy--Europe.
Patients--Services for--Europe.
Patients--Attitudes.--Europe
Delivery of Health Care--Europe.
Attitude to Health--Europe.
Health Policy--Europe.
Patients--Europe.