What customers want : using outcome-driven innovation to create breakthrough products and services /

Ulwick, Anthony W.

What customers want : using outcome-driven innovation to create breakthrough products and services / Anthony Ulwick. - New York : McGraw-Hill, 2005. - xxxv, 202 p. : ill. ; 24 cm.

Includes bibliographical references (p. 189) and index.

Formulating the innovation strategy -- Capturing customer inputs -- Identifying opportunities -- Segmenting the market -- Targeting opportunities for growth -- Positioning current products -- Prioritizing projects in the development pipeline -- Devising breakthrough concepts.

0071408673


New products--Planning.
Product management.
Strategic planning.
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