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	1.		No cover image available Customer engagement in hospitality and tourism services / Kevin Kam Fung So, Xiang (Robert) Li by So, Kevin Kam Fung Series: Journal of Hospitality & Tourism Research. 44 : 2, page 171-177 Publication details: February 2020 Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1). Add to cart (remove)
	2.		No cover image available A decade of customer engagement research in hospitality and tourism : a systematic review and research agenda / Kevin Kam Fung So, Xiang (Robert) Li, Hyunsu Kim by So, Kevin Kam Fung Series: Journal of Hospitality & Tourism Research. 44 : 2, page 178-200 Publication details: February 2020 Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1). Add to cart (remove)
	3.		No cover image available Engaging restaurant customers on facebook : the power of belongingness appeals on social media / Richard Gruss, Eojina Kim, Alan Abrahams by Gruss, Richard Series: Journal of Hospitality & Tourism Research. 44 : 2, page 201-228 Publication details: February 2020 Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1). Add to cart (remove)
	4.		No cover image available Engaging customers in value co-creation through mobile instant messaging in the tourism and hospitality industry / Sut leng Lei, Shun Ye, Dan Wang, Rob Law by Lei, Sut leng Series: Journal of Hospitality & Tourism Research. 44 : 2, page 229-251 Publication details: February 2020 Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1). Add to cart (remove)
	5.		No cover image available Online engagement among restaurant customers : the importance of enhancing flow for social media users / Bomin Kim, Michelle (Myongjee) Yoo, Wan Yang by Kim, Bomin Series: Journal of Hospitality & Tourism Research. 44 : 2, page 252-277 Publication details: February 2020 Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1). Lists: June 2023 Recommended Reads / National ICT Month. Add to cart (remove)
	6.		No cover image available Antecedents and an outcome of customer engagement with hotel brand community on Facebook / Reham Touri, Woo Gon Kim, Hyung-Min Choi, Mohamed Ahmed Ali by Touri, Reham Series: Journal of Hospitality & Tourism Research. 44 : 2, page 278-299 Publication details: February 2020 Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1). Add to cart (remove)
	7.		No cover image available Customer engagement and its outcomes : the cross-level effect of service environment and brand equity / Juanjuan Ou, IpKin Anthony Wong, Catherine Prentice, Matthew Tingchi Liu by Ou, Juanjuan Series: Journal of Hospitality & Tourism Research. 44 : 2, page 377-402 Publication details: February 2020 Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1). Add to cart (remove)
	8.		No cover image available The influence of childhood engagement in the context of hospitality service failure evaluation / Marie-Christin Papen, Florian U. Siems, Werner H. Kunz by Papen, Marie-Christin Series: Journal of Hospitality & Tourism Research. 44 : 2, page 403-425 Publication details: February 2020 Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1). Add to cart (remove)
	9.		No cover image available Not all social media posts are equal / Harvard Business Review by Harvard Business Review Series: Harvard Business Review. 98 : 2, page 25 Publication details: March-April 2020 Availability: Items available for reference: Manila Tytana Colleges Library: Not for loan (1). Add to cart (remove)

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