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1.
Telephone triage protocols for nurses / Julie K. Briggs. by
  • Briggs, Julie K
Edition: 3rd ed.
Publication details: Philadelphia : Wolter Kluwer Health/ Lippincott, Williams & Wilkins, 2007
Availability: Items available for loan: Manila Tytana Colleges Library (2)Call number: CIR RT 120.E4 B75 2007, ...

2.
Who sits behind the telephone? Interpersonal characteristics of volunteer counselors in telephone emergency services / Isabelle Rek, Ulrike Dinger by
  • Rek, Isabelle
Series: Journal of Counseling Psychology. 63 : 4 page 429-442
Publication details: July 2016
Availability: Items available for reference: Manila Tytana Colleges Library: Not For Loan (1)Call number: Bound.

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