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1.
The cost of bad behavior : how incivility is damaging your business and what to do about it / Christine Pearson and Christine Porath. by
  • Pearson, Christine M
  • Porath, Christine Lynne
Publication details: New York : Portfolio, 2009
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR BJ 1533.C9 P43 2009.

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2.
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Caxton's Book of Curtesye [electronic resource] by
  • Furnivall, Frederick James, 1825-1910
Publication details: Project Gutenberg, 2005
Online access:
Availability: Items available for loan: Project Gutenberg (1).

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