Information systems use, benefits, and satisfaction among Ohio registered nurses / Amany A. Abdrbo, Christine Hudak, Mary Anthony, Sara Douglas, Alan Dowling

Contemporary forces are increasing the pressure on healthcare facilities to use information systems (IS) to achieve better outcomes. Among these forces, the increasing nursing shortage, the aging population, and the emphasis on patient safety are particularly important ones. The use of IS improves nurses' ability to make sound clinical decisions in a timely manner, eliminates the amount of time spent on clerical work, and gives nurses more time for direct patient care. This study aims to explore the relationships among inputs; individual characteristics (age, nursing education, and computer experience), organizational factors (user involvement in implementation and management support for the use of IS), process of nurses' IS use, and IS outcomes (benefits and satisfaction). Donabedian's quality assessment model and Holzemer & Reilly's conceptual framework were used with a descriptive correlational cross-sectional design. Data were analyzed using descriptive statistics and multiple regression analysis. The results of this study will assist hospital administrators and nurses' leaders in changing and/or restructuring the appropriate work environment to enhance nurses' IS use and increase their satisfaction, thereby improving patient outcomes.

Nursing.