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	1.		No cover image available What time is the 3'oclock parade? / Series: Harvard Business Review. 94 : 3, page 95 Publication details: March 2016 Availability: Items available for reference: Manila Tytana Colleges Library: Not For Loan (1)Call number: Bound. Add to cart (remove)
	2.		No cover image available Revolutionizing customer service / Series: Harvard Business Review. 94 : 4 page 26-27 Publication details: April 2016 Availability: Items available for reference: Manila Tytana Colleges Library: Not For Loan (1)Call number: Bound. Add to cart (remove)
	3.		No cover image available Priceline's CEO on creating an in-house multilingual customer service operation / Darren Huston by Huston, Darren Series: Harvard Business Review. 94 : 4 page 37-40 Publication details: April 2016 Availability: Items available for reference: Manila Tytana Colleges Library: Not For Loan (1)Call number: Bound. Add to cart (remove)

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