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1.
Total quality management : text with cases / John S. Oakland. by
  • Oakland, John S
Edition: 3rd ed.
Publication details: Amsterdam ; Boston, MA : Butterworth-Heinemann, 2003
Availability: Not available: Manila Tytana Colleges Library: Checked out (1).

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2.
Total quality management and operational excellence : text with cases / John S. Oakland. by
  • Oakland, John S
Edition: 4th ed.
Publication details: London : Routledge, 2014
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 62.5 O25 2014.

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3.
Total quality management and operational excellence : text with cases [electronic resources] / John S. Oakland by
  • Oakland, John S
Edition: 4th ed.
Publication details: Abingdon, OX : Routledge, 2014
Online access:
Availability: Items available for loan: Manila Tytana Colleges Library (1).

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