Short-term rental : disruptively innovative or disturbingly annoying for residents? / Sun-Young Park, Jerome Agrusa

The popularity and the number of short-term rentals (STRs) in residential areas that are enabled by platform businesses are increasing, for the touted benefits of asset sharing, more authentic tourism experience, and travel democratization. However, evidence is accumulating to reveal that STRs are sources for various community disturbances and exacerbate the housing crisis, displacing the residents of tourism destinations. Based on in-depth interviews conducted in Hawaii, this study investigates the impacts of STRs and feasible ways to manage them from the residents’ perspectives, in the context of the sustainability of tourism. Implications for tourism destination marketing and management are discussed.

Tourism.