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1.
Personal brilliance : mastering the everyday habits that create a lifetime of success / Jim Canterucci ; foreword by Nido R. Qubein. by
  • Canterucci, Jim
Publication details: New York : AMACOM/American Management Association, 2005
Availability: Items available for loan: Manila Tytana Colleges Library (2)Call number: CIR BF 637.S8 C36 2005, ...

2.
Productive performance appraisals / Paul Falcone, with Randi Sachs. by
  • Falcone, Paul
  • Sachs, Randi Toler
Series: WorkSmart
Edition: 2nd ed.
Publication details: New York : AMACOM, American Management Association, 2007
Availability: Items available for loan: Manila Tytana Colleges Library (2)Call number: CIR HF 5549.5.R3 F35 2007, ...

3.
30 reasons employees hate their managers : what your people may be thinking and what you can do about it / Bruce L. Katcher with Adam Snyder. by
  • Katcher, Bruce Leslie
  • Snyder, Adam
Publication details: New York : AMACOM, American Management Association, 2007
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.12 K38 2007.

4.
Be your customer's hero : real-world tips & techniques for the service front lines / Adam Toporek. by
  • Toporek, Adam
Publication details: New York : AMACOM American Management Association, 2015
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.5 T67 2015.

5.
What customers crave : how to create relevant and memorable experiences at every touchpoint / Nicholas J. Webb. by
  • Webb, Nicholas J
Publication details: New York : AMACOM, American Management Association, 2017
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.5 W43 2017.

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