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21.
Competence-based assessment techniques in training / Shirley Fletcher. by
  • Fletcher, Shirley
Series: Kogan Page practical trainer series
Publication details: London, England : Kogan Page, 2005
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.T7 F54 2005.

22.
Employee training and development / Raymond A. Noe. by
  • Noe, Raymond A
Edition: 5th ed.
Publication details: New York : McGraw-Hill Irwin, 2010
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.T7 N64 2010.

23.
Coaching and mentoring : what they are and how to make the most of them / Jane Renton. by
  • Renton, Jane
Series: Economist books (Series)
Publication details: New York : Bloomberg Press, 2009
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.C53 R46 2009.

24.
Handbook of training and coaching skills / Roger Buckley, Jim Caple. by
  • Buckley, Roger
  • Caple, Jim
Publication details: New Delhi : Crest Pub., 2005
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.C53 B83 2005.

25.
A to Z of training and development : tools and techniques / Samuel A. Malone by
  • Malone, Samuel A
Publication details: Mumbai : Jaico Pub., 2005
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.T7 M35 2005.

26.
Lunch and learn : creative and easy-to-use activities for teams and work groups / Carolyn Nilson. by
  • Nilson, Carolyn D
Publication details: San Francisco, Calif. : Pfeiffer, 2006
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HD 66 N55 2006.

27.
Beyond transfer of training : engaging systems to improve performance / Mary L. Broad. by
  • Broad, Mary L
Publication details: San Francisco : Pfeiffer, 2005
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.P37 B76 2005.

28.
101 ways to improve customer service : training, tools, tips, and techniques / Lorraine L. Ukens. by
  • Ukens, Lorraine L
Publication details: San Francisco, CA : Pfeiffer, 2007
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415.5 U34 2007.

29.
Effective training : systems, strategies, and practices / P. Nick Blanchard, James W. Thacker. by
  • Blanchard, P. Nick
  • Thacker, James W
Edition: 3rd ed.
Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, 2007
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.T7 B53 2007.

30.
Customer service training 101 : quick and easy techniques that get great results / Renee Evenson. by
  • Evenson, Renee
Publication details: New York : AMACOM, 2005
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5415 E84 2005.

31.
Approaches to training and development / Dugan Laird. by
  • Laird, Dugan
  • Holton, Ed
  • Naquin, Sharon S
Series: New perspectives in organizational learning, performance, and change
Edition: 3rd ed., revised and updated by Sharon S. Naquin and Elwood F. Holton.
Publication details: New York : Basic Books, 2003
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.T7 L35 2003.

32.
Creating successful e-learning : a rapid system for getting it right the first time, every time / Michael W. Allen. by
  • Allen, Michael W
Series: Pfeiffer essential resources for training and HR professionals
Publication details: San Francisco : Pfeiffer, 2006
Availability: Items available for loan: Manila Tytana Colleges Library (2)Call number: CIR HF 5549.5.T7 A55 2006, ...

33.
Coaching : evoking excellence in others / James Flaherty. by
  • Flaherty, James
Edition: 3rd ed.
Publication details: Amsterdam ; Boston : Elsevier Butterworth-Heinemann, 2005
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5385 F53 2005.

34.
35.
The training design manual : the complete practical guide to creating effective and successful training programmes / Tony Bray. by
  • Bray, Tony
Publication details: London ; Philadelphia : Kogan Page, 2006
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.T7 B73 2006.

36.
Evaluating training programs : the four levels / Donald L. Kirkpatrick and James D. Kirkpatrick. by
  • Kirkpatrick, Donald L
  • Kirkpatrick, James D
Edition: 3rd ed.
Publication details: San Francisco, CA : Berrett-Koehler, 2006
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.T7 K57 2006.

37.
Lessons in learning, e-learning, and training : perspectives and guidance for the enlightened trainer / Roger C. Schank. by
  • Schank, Roger C
Publication details: San Francisco : Pfeiffer, 2005
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.T7 S33 2005.

38.
Effective training : systems, strategies and practices / P. Nick Blanchard, James W. Thacker. by
  • Blanchard, P. Nick
  • Thacker, James W
Edition: 2nd ed.
Publication details: New Jersey : Pearson Prentice Hall, 2004
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.T7 B53 2004.

39.
Training needs assessment : methods, tools, and techniques / Jean Barbazette. by
  • Barbazette, Jean
Series: The skilled trainer series
Publication details: San Francisco, CA : Pfeiffer, 2006
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.T7 B37 2006.

40.
Instructor excellence : mastering the delivery of training / Bob Powers, William J. Rothwell. by
  • Powers, Bob
  • Rothwell, William J
Series: Pfeiffer essential resources for training and HR professionals
Edition: 2nd ed.
Publication details: San Francisco : John Wiley & Sons, 2007
Availability: Items available for loan: Manila Tytana Colleges Library (1)Call number: CIR HF 5549.5.T7 P69 2007.

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