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Enabling role of manager in engaging clinicians and staff in quality improvement : being present and flexible / Lianne Jeffs, Alyssa Indar, Britt Harvey, Julie McShane, Sue Bookey-Bassett, Virginia Flintoft, Abdullah Suhemat, Maria Maione

By: Series: Journal of Nursing Care Quality. 32 : 4, page 367-372 Publication details: October-December 2016Content type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
Subject(s): Summary: Managers are uniquely placed to facilitate quality improvement (QI), yet little empirical evidence exists about their influence in engaging clinicians in QI. To address this gap, a qualitative study was undertaken and revealed 2 themes: balancing being present with letting frontline staff lead their QI projects, and leveraging flexibility in scheduling with protected time. Efforts are needed to enable managers to engage clinicians and staff in local QI efforts.
Item type: Articles
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Managers are uniquely placed to facilitate quality improvement (QI), yet little empirical evidence exists about their influence in engaging clinicians in QI. To address this gap, a qualitative study was undertaken and revealed 2 themes: balancing being present with letting frontline staff lead their QI projects, and leveraging flexibility in scheduling with protected time. Efforts are needed to enable managers to engage clinicians and staff in local QI efforts.

Nursing.

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