Quality improvement project to improve patient satisfaction with pain management : using human-centered design / Tracy Trail-Maban, Scott Heisler, Mary Katica
Series: Journal of Nursing Care Quality. 31 : 2, page 105-112 Publication details: April-June 2016.Content type:- txt
- unmediated
- volume
Current library | Call number | Status | Date due | Barcode |
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Manila Tytana Colleges Library REFERENCE SECTION | Not For Loan |
In this quality improvement project, our health system developed a comprehensive, patient-centered approach to improving inpatient pain management and assessed its impact on patient satisfaction across 21 medical centers. Using human-centered design principles, a bundle of 6 individual and team nursing practices was developed. Patient satisfaction with pain management, as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems pain composite score, increased from the 25th to just under the 75th national percentile.
Nursing
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