Health unit coordinator : 21st century professional / Donna J. Kuhns, Patricia Noonan Rice, Linda L. Winslow.

Includes bibliographical references and index.

History of medicine and health unit coordination -- Profession of health unit coordinating -- Health care team -- Patient care delivery systems -- Your department -- An introduction to ancillary departments -- An introduction to support services -- Administration -- Supplies and service management -- Healthy environment and safety -- Confidentiality -- Patient rights and responsibilities -- Patient care record -- Admission, transfer, and discharge -- Communication skills -- Communication devices -- Orientation and training personnel -- Critical thinking -- Cultural diversity and ethics -- Introduction to medical terminology -- Body structure -- Abbreviations and symbols -- Transcription: the process -- Laboratory orders -- Diagnostic exam orders -- Nutrition orders -- Nursing orders -- Therapy orders -- Surgery orders -- Support services orders -- Professional development.