Who sits behind the telephone? Interpersonal characteristics of volunteer counselors in telephone emergency services / (Record no. 76199)

MARC details
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040 ## - CATALOGING SOURCE
Transcribing agency MANILA TYTANA COLLEGES LIBRARY
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Rek, Isabelle.
245 ## - TITLE STATEMENT
Title Who sits behind the telephone? Interpersonal characteristics of volunteer counselors in telephone emergency services /
Statement of responsibility, etc. Isabelle Rek, Ulrike Dinger
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc. July 2016.
336 ## - CONTENT TYPE
Content type term text
337 ## - MEDIA TYPE
Media type term unmediated
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Carrier type term volume
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
Title Journal of Counseling Psychology
Number of part/section of a work 63 : 4 page 429-442
520 ## - SUMMARY, ETC.
Summary, etc. Objective: Telephone emergency services (TES) play an important role in suicide prevention across different health care systems around the world. However, little is known about the telephone counselors who often volunteer to provide free and confidential help for people in emotional crises. The current study aims to examine the interpersonal values of volunteer counselor trainees and further investigates their personality traits, life satisfaction and expectations regarding their future counseling style. Method: For the current study, 261 counselor trainees were recruited within the German nationwide organization TelefonSeelsorge at the beginning of their paraprofessional training. Interpersonal values were described according to the interpersonal circumplex (IPC) model with the structural summary method. Results: Compared to a matched nonclinical reference group, trainee counselors reported significantly higher interpersonal values for the scales Harmony (LM) and Helpful Influence (NO). A cluster analysis revealed 3 distinct groups of trainees, which can be described as predominantly submissive-altruistic, helpful-influential, and friendly-harmonious. The 3 groups further differed in the Big Five personality traits Extraversion, Neuroticism and Agreeableness, as well as in self-reported mentalization, attachment anxiety, and avoidance, but not in life satisfaction. Furthermore, the groups differed with regard to their expected future counseling style. Conclusion: The results contribute to an understanding of interpersonal goals and motives of volunteer counselor trainees in TES.
521 ## - TARGET AUDIENCE NOTE
Target audience note Psychology
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Suicide-Prevention.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Counselors.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Telephone-Emergency reporting systems.
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Koha item type Articles
Source of classification or shelving scheme Library of Congress Classification
998 ## - LOCAL CONTROL INFORMATION (RLIN)
Cataloger's initials, CIN (RLIN) 79178
First Date, FD (RLIN) 137541
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Date last seen Price effective from Koha item type
    Library of Congress Classification   Not For Loan Manila Tytana Colleges Library Manila Tytana Colleges Library REFERENCE SECTION 01/26/2017   Bound 01/26/2017 01/26/2017 Articles
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