MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02140nam a2200265Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
110712s2006 ph 000 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780787975432 |
| 040 ## - CATALOGING SOURCE |
|---|
| Transcribing agency |
MANILA TYTANA COLLEGES LIBRARY |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
CIR HD 66 N55 2006 |
| 001 - CONTROL NUMBER |
|---|
| control field |
110712102813218 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Nilson, Carolyn D. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Lunch and learn : |
| Remainder of title |
creative and easy-to-use activities for teams and work groups / |
| Statement of responsibility, etc. |
Carolyn Nilson. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
San Francisco, Calif. : |
| Name of publisher, distributor, etc. |
Pfeiffer, |
| Date of publication, distribution, etc. |
2006. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
x, 230 p. : |
| Other physical details |
ill. ; |
| Dimensions |
27 cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
"An Essential Tools Resource"--back cover. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Communication. e-Communication -- Feedback -- Information -- Listening. Customer Service. Customer differentiation -- Customer expectations -- Customer satisfaction -- Customer service training -- Customer training. Performance. Change -- Ethics -- Goals -- Priorities -- Recognition and rewards. Problem solving. Conflict management -- Creativity -- Self-directed learning -- Time management -- Valuing differences. Teams. Alignment -- Building a team -- Needs of team members -- Strategies of teamwork -- Team resources -- Team vision. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Lunch and Learn is filled with ready-to-use activities designed for full-time trainers, managers, team leaders, supervisors, and anyone else who acts as a trainer within their organization. The activities are on-the-job learning sessions that explore targeted topics relevant to almost any team or group. Each of the 25 sessions is a short 55-minute learning experience that is based on the best principles of discussion and reflection, creative thinking, problem solving, and action planning. All of the book's activities are organized in a step-by-step fashion and include everything a session leader needs to conduct a successful learning event, from discussion starters and activity handouts through suggestions for wrapping up the session. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Communication in personnel management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Employees |
| General subdivision |
Training of. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Group facilitation. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Organizational learning. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Teams in the workplace. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Circulation Books |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Cataloger's initials, CIN (RLIN) |
10671 |
| First Date, FD (RLIN) |
69034 |
