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Customer service training 101 : quick and easy techniques that get great results /

Evenson, Renee.

Customer service training 101 : quick and easy techniques that get great results / Renee Evenson. - 3rd ed. - New York : AMACOM, American Management Assoiciation, 2018. - iii, 228 pages ; 24 cm

Includes index.

ISBN: 9780814438916

Subjects--Topical Terms:
Customer services.
Customer relations.
Employees--Training of.

LC Class. No.: CIR HF 5415 E84 2018

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Customer service training 101 : quick and easy techniques that get great results /

Manila Tytana Colleges Library | Metropolitan Park, Pres. Diosdado Macapagal Blvd., Pasay City, 1300 Tel.(+63-2) 859-0826 | E-mail library@mtc.edu.ph

Manila Tytana Colleges Library | Metropolitan Park, Pres. Diosdado Macapagal Blvd., Pasay City, 1300
Tel.(+63-2) 859-0826 | E-mail library@mtc.edu.ph