Chart it to stop it : a quality improvement study to increase the reporting of workplace aggression /
Gillespie, Gordon Lee.
Chart it to stop it : a quality improvement study to increase the reporting of workplace aggression / Gordon Lee Gillespie, Treasa (Susie) Leming-Lee, Terri Crutcher, Jennifer Matei - July-September 2016. - Journal of Nursing Care Quality 31 : 3, page 254-261 .
A multicomponent intervention was attempted in a pediatric emergency department to increase reporting of workplace aggression committed by patients and visitors. Overall reporting decreased from 53% to 47% (P = .06). Reasons for reporting were severity of incident and being asked to report. Reasons for not reporting were incidents being too minor and no action would be taken. Future change efforts need to consider multiple modes of communication to promote adoption of reporting and inclusion of administrators in efforts to improve reporting.
Nursing
Diffusion of innovations.
Hospitals-Emergency services.
Violence in the workplace.
Chart it to stop it : a quality improvement study to increase the reporting of workplace aggression / Gordon Lee Gillespie, Treasa (Susie) Leming-Lee, Terri Crutcher, Jennifer Matei - July-September 2016. - Journal of Nursing Care Quality 31 : 3, page 254-261 .
A multicomponent intervention was attempted in a pediatric emergency department to increase reporting of workplace aggression committed by patients and visitors. Overall reporting decreased from 53% to 47% (P = .06). Reasons for reporting were severity of incident and being asked to report. Reasons for not reporting were incidents being too minor and no action would be taken. Future change efforts need to consider multiple modes of communication to promote adoption of reporting and inclusion of administrators in efforts to improve reporting.
Nursing
Diffusion of innovations.
Hospitals-Emergency services.
Violence in the workplace.