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Winning back lost customers /

Winning back lost customers / - March 2016. - Harvard Business Review 94 : 3, page 22-23 .

Business

Subjects--Topical Terms:
Customer service.
Loyalty programs.
Consumer behavior.
Return on investment.
Market strategy.

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Winning back lost customers /

Manila Tytana Colleges Library | Metropolitan Park, Pres. Diosdado Macapagal Blvd., Pasay City, 1300 Tel.(+63-2) 859-0826 | E-mail library@mtc.edu.ph

Manila Tytana Colleges Library | Metropolitan Park, Pres. Diosdado Macapagal Blvd., Pasay City, 1300
Tel.(+63-2) 859-0826 | E-mail library@mtc.edu.ph