Market-based management : strategies for growing customer value and profitability /

Best, Roger J.

Market-based management : strategies for growing customer value and profitability / Roger J. Best. - 2nd ed. - Upper Saddle River, N.J. : Prentice Hall, 2000. - xxi, 385 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0130145467


Marketing--Management.
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