The paradox of excellence : how great performance can kill your business /

Mosby, David.

The paradox of excellence : how great performance can kill your business / by David Mosby and Michael Weissman. - San Francisco, CA : Jossey-Bass, 2005. - xviii, 204 p. ; 22 cm.

0787981397


Customer relations.
Management.
Success in business.
Manila Tytana Colleges Library | Metropolitan Park, Pres. Diosdado Macapagal Blvd., Pasay City, 1300
Tel.(+63-2) 859-0826 | E-mail library@mtc.edu.ph