Consumer-driven health care : implications for providers, payers, and policymakers /
Consumer-driven health care : implications for providers, payers, and policymakers /
Regina E. Herzlinger, editor.
- San Francisco : Jossey-Bass, 2004.
- xxxiv, 892 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0787952583
Consumer protection.
Consumer satisfaction.
Consumer-driven health care.
Medical care--Evaluation.
Medical economics.
Patient satisfaction--Evaluation.
Consumer Participation.
Delivery of Health Care--Economics.
Delivery of Health Care--Organization & administration.
Health Care Costs.
Health insurance.
Includes bibliographical references and index.
0787952583
Consumer protection.
Consumer satisfaction.
Consumer-driven health care.
Medical care--Evaluation.
Medical economics.
Patient satisfaction--Evaluation.
Consumer Participation.
Delivery of Health Care--Economics.
Delivery of Health Care--Organization & administration.
Health Care Costs.
Health insurance.