Crucial conversations : tools for talking when stakes are high /
Crucial conversations : tools for talking when stakes are high /
Kerry Patterson ... [et al.].
- New York : McGraw-Hill, 2002.
- xv, 240 p. : ill. ; 23 cm.
Includes bibliographical references (p. 229) and index.
0071401946
Interpersonal communication.
Interpersonal relations.
Communication.
Interpersonal Relations.
Includes bibliographical references (p. 229) and index.
0071401946
Interpersonal communication.
Interpersonal relations.
Communication.
Interpersonal Relations.