Dealing with difficult people : 24 lessons for bringing out the best in everyone /
Brinkman, Rick.
Dealing with difficult people : 24 lessons for bringing out the best in everyone / Rick Brinkman, Rick Kirschner. - New York : McGraw-Hill, 2003. - ix, 48 p. ; 23 cm. - McGraw-Hill professional education. .
0071416412
Interpersonal communication.
Interpersonal relations.
Psychology, Industrial.
Dealing with difficult people : 24 lessons for bringing out the best in everyone / Rick Brinkman, Rick Kirschner. - New York : McGraw-Hill, 2003. - ix, 48 p. ; 23 cm. - McGraw-Hill professional education. .
0071416412
Interpersonal communication.
Interpersonal relations.
Psychology, Industrial.