People and organizations : explorations of human-centered design /

Rouse, William B.

People and organizations : explorations of human-centered design / William B. Rouse. - Hoboken, N.J. : John Wiley & Sons, 2007. - xx, 446 p. : ill. ; 25 cm. - Wiley series in systems engineering and management .

Includes bibliographical references and index.

The path of serendipity -- Estimation, mental models, and teams -- Processes, networks, and demands -- Tasks, errors, and automation -- Failures, detection, and diagnosis -- Displays, controls, aiding, and training -- Information, knowledge, and decision making -- Products, systems, and services -- Invention, innovation, and options -- Challenges, situations, and change -- Value, work, and transformation -- People, organizations, and serendipity.

9780470099049


Human engineering.
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