000			01390nab a22002537a 4500
003			PILC
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008			150723s9999 xx 000 0 und d
040			_cMANILA TYTANA COLLEGES LIBRARY
100			_aGillespie, Gordon Lee.
245	2		_aChart it to stop it : _ba quality improvement study to increase the reporting of workplace aggression / _cGordon Lee Gillespie, Treasa (Susie) Leming-Lee, Terri Crutcher, Jennifer Matei
260			_cJuly-September 2016.
336			_atxt
337			_aunmediated
338			_avolume
440			_aJournal of Nursing Care Quality _n31 : 3, page 254-261
520			_aA multicomponent intervention was attempted in a pediatric emergency department to increase reporting of workplace aggression committed by patients and visitors. Overall reporting decreased from 53% to 47% (P = .06). Reasons for reporting were severity of incident and being asked to report. Reasons for not reporting were incidents being too minor and no action would be taken. Future change efforts need to consider multiple modes of communication to promote adoption of reporting and inclusion of administrators in efforts to improve reporting.
521			_aNursing
650			_aDiffusion of innovations.
650			_aHospitals-Emergency services.
650			_aViolence in the workplace.
942			_cA _2lcc
998			_c79778 _d138141
999			_c76789 _d76789