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022 _a0744-6314
040 _cMANILA TYTANA COLLEGES LIBRARY
100 _aVolland, Jennifer.
245 _aTransforming care transitions /
_cJennifer Volland, Sarah Fryda
260 _cJanuary 2015.
440 _aNursing Management
_n46 : 1, page 25-29
520 _aIn October 2014, five new questions became part of the publically reported Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey process that provides consumers with transparency of hospital metrics. Three of the five new questions in aggregate compose the Care Transition Measures. Coordinated care in combination with a decreased length of stay goes beyond cost avoidance to include value. In a complex healthcare system, triaging care to the most appropriate location is an area that clinicians can help navigate in partnership with patients and their loved ones. Accounting for patient preferences involves, matching the questions to the individual. This requires not only asking questions, but also asking the right questions. As part of the discharge planning process, clinicians will need to help the patient plan for exceptions to a greater degree than in the past.
521 _aNursing
650 _aPatient satisfaction.
650 _aBusiness metrics.
650 _aHospitals.
650 _aHealth care expenditures.
942 _cA
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998 _c71871
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999 _c70299
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