| 000 | 00786nam a2200205Ia 4500 | ||
|---|---|---|---|
| 020 | _a0844224413 | ||
| 040 | _cMANILA TYTANA COLLEGES LIBRARY | ||
| 090 | _aCIR HD 9980.5 T47 2000 | ||
| 100 | 1 | _aTerrill, Craig. | |
| 245 | 1 | 0 |
_aMarket leadership strategies for service companies : _bcreating growth, profits, and customer loyalty / _cCraig Terrill and Arthur Middlebrooks. |
| 260 |
_aLincolnwood, Ill. : _bNTC Business Books, _c2000. |
||
| 300 |
_axvi, 268 p. : _bill. ; _c24 cm. |
||
| 500 | _aAt head of title: American Marketing Association. | ||
| 504 | _aIncludes bibliographical references (p. 253-254) and index. | ||
| 650 | 0 |
_aService industries _xMarketing _xManagement. |
|
| 700 | 1 | _aMiddlebrooks, Arthur. | |
| 942 |
_2lcc _cBK |
||
| 001 | 100605145205453 | ||
| 998 |
_c6910 _d65273 |
||
| 999 |
_c6910 _d6910 |
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