| 000 | 00724nam a2200217Ia 4500 | ||
|---|---|---|---|
| 020 | _a9715844073 | ||
| 040 | _cMANILA TYTANA COLLEGES LIBRARY | ||
| 090 | _aFIL PE 1479 A97 2005 | ||
| 100 | 1 | _aAurues, Teresita A. | |
| 245 | 1 | 0 |
_aManual for call center agents / _cTeresita A. Aurues, Cecilia A. Suarez |
| 260 |
_aQuezon City : _bC & E Pub., _c2005 |
||
| 300 |
_a263 p, ; _c22 cm. |
||
| 650 | 4 | _aCall centers -- Philippines. | |
| 650 | 4 | _aCustomer services -- Vocational guidance. | |
| 650 | 4 | _aEnglish language -- Business English -- Study and teaching -- Philippines. | |
| 650 | 4 | _aTelemarketing -- Philippines. | |
| 700 | 1 | _aSuarez, Cecilia A. | |
| 942 |
_2lcc _cBK |
||
| 001 | 100130145833203 | ||
| 998 |
_c5072 _d63435 |
||
| 999 |
_c5072 _d5072 |
||