000 01102nam a2200253Ia 4500
008 110705s2004 ph 000 0 eng
020 _a0471653942
040 _cMANILA TYTANA COLLEGES LIBRARY
090 _aCIR HD 38.153 G73 2004
100 1 _aGraham, Ben B.
245 1 0 _aDetail process charting :
_bspeaking the language of process /
_cBen B. Graham.
260 _aHoboken, N.J. :
_bJohn Wiley & Sons,
_c2004.
300 _axix, 187 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
505 0 _aIntroduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories.
650 0 _aBenchmarking (Management)
650 0 _aIndustrial organization
_vCharts, diagrams, etc.
650 0 _aOrganization charts.
650 0 _aOrganizational effectiveness.
650 0 _aReengineering (Management)
942 _2lcc
_cBK
001 110705171920953
998 _c10372
_d68735
999 _c10372
_d10372