TY  - BOOK
AU  - Dolan,John Patrick
TI  - Smart negotiating: it's a done deal 
SN  - 9781599180038
PY  - 2006///
CY  - [Irvine Calif.]
PB  - Entrepreneur Press
KW  - Negotiation
N1  - Includes index; The Dolan strategy for effective negotiation -- Preparing to implement your strategy -- Negotiate on the same wavelength -- Questions: the most powerful tool of an expert negotiator -- Agree on the ground rules before you jump into the issues -- Don't fight: search for solutions -- Mastering basic negotiating tactics -- How to make the other side play fair -- Breaking impasses -- Negotiate with strength, no matter what your position
ER  -