TY - DATA AU - Chapelle, Ariane TI - Operational risk management: best practices in the financial services industry [electronic resources] SN - 9781119549062 PY - 2019/// CY - Cornwall, UK PB - John Wiley & Sons KW - Financial services industry KW - Risk management KW - Bank management KW - Financial risk management N1 - Includes index UR - https://drive.google.com/file/d/1g7zyYwOMJ1DNX2XPl7i84HaVGrzb7Obz/view?usp=sharing ER -