TY - DATA AU - Krey, Nina AU - Rossi, Patricia TI - Boundary blurred: a seamless customer experience in virtual and real spaces : proceedings of the 2018 Academy of Marketing Science (AMS) Annual Conference [electronic resources] SN - 9783319991818 PY - 2018/// CY - Cham, Switzerland : PB - Academy of Marketing Science, KW - Customer relations KW - Management KW - Motivation research (Marketing) KW - Internet marketing UR - https://drive.google.com/file/d/1MnQqwN-B9KJmE-E0x1_NhgbW3HEqSoSi/view?usp=sharing ER -