TY  - DATA
AU  - Austin, Lucinda
AU  - Jin, Yan
TI  - Social media and crisis communication [electronic resources]
SN  - 9781315749068
PY  - 2018///.
CY  - New York, NY : 
PB  - Routledge, 
KW  - Communication in crisis management
KW  - Social media
UR  - https://drive.google.com/file/d/1gSXuBE2uYMi3KZvUXs6sI7YRaW029TQ2/view?usp=sharing
ER  -