TY  - BOOK
AU  - Sharma,Sunil
TI  - Total quality management: concepts, strategy and implementation for operational excellence 
SN  - 9789351502814
AV  - CIR HD 62.15 S53 2018 
PY  - 2018///
CY  - Los Angeles, California
PB  - SAGE
KW  - Total quality management
N1  - Includes index
ER  -