TY - BOOK AU - Pantano,Eleonora AU - Nguyen,Bang AU - Dennis,Charles AU - Merrilees,Bill AU - Gerlach,Sabine TI - Internet retailing and future perspectives SN - 9781138940529 AV - CIR HF 5415.1265 I58 2017 PY - 2017/// CY - London PB - Routledge, KW - Internet marketing KW - Electronic commerce KW - Retail trade KW - Computer network resources KW - Teleshopping N1 - Introduction -- The world of e-retailing -- The business of e-retailing in practice -- Integration of e-retailing into an organisation -- Understanding and communicating with the e-consumer -- Information search on the web -- E-store design: navigability, interactivity and web atmospherics -- E-service -- Branding on the web -- E-malls -- E-retailing models -- M-shopping -- U-shopping -- Multi channel success and the future of e-retailing ER -