TY  - BOOK
AU  - Fearn-Banks,Kathleen
TI  - Crisis communications: a casebook approach 
T2  - Routledge communication series
SN  - 9781138923744
AV  - CIR HD 59 F43 2017 
PY  - 2017///
CY  - New York, NY
PB  - Routledge
KW  - Public relations
KW  - Management
KW  - Case studies
KW  - Crisis management
KW  - Advertising
N1  - Includes bibliographical references and index
ER  -